Returns

 

Returns

You can return the products to us within 30 days from the day of purchase, provided the product is still in a brand new sealed condition.

Unfortunately, as we are a small business, we cannot offer free returns at this time. Any cost incurred to ship the product(s) back to us will have to be covered by you.

 

Shipping

We offer free UK Standard delivery on all orders for new games and select products. Free shipping will automatically be applied on checkout if your order qualifies.

The companies we use are Royal Mail and UPS for both UK and International destinations.

The cutoff time for same day shipping is 12:00pm London time on business days (Monday to Friday). If you place your order after, or outside the business days, your order will be dispatched on the next working day. This only applies to products that are ready to ship, and not preorders.

 

For any questions, please use the contact page to contact us with your query.

 

Warranty

We offer 12 months warranty from the time of purchase for all our products and the manufacturer's warranty for products manufactured by companies other than 8BitMods.